Independent review file · Subject: ZillowLast checked October 11, 2026
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Cost · Updated October 11, 2026

What Zillow costs, and who pays

Browsing and most shopper tools are free. The costs sit with landlords, agents and, indirectly, the market. Here is what we could confirm and what varies.

Buyers and renters

Searching, saving homes, viewing the Zestimate and contacting agents does not cost shoppers money. Renters can search and apply on the platform. Application or screening fees charged by a landlord are separate from Zillow’s own pricing, so read the fine print before paying anything.

Landlords

ItemWhat Zillow says or reports
Basic rental listingFree, per Zillow’s Rental Manager page
Premium listingOne-time fee; reported at $29.99 for up to 90 days (third-party report, confirm in the posting flow)
Tenant screeningDescribed as free for landlords
Rent collectionDescribed as free; check for payment processing details
Apartment advertisingSubscription ads for property managers; price not published

History note: Zillow began charging for rental listings in 2019 and moved to a free basic listing in 2022, according to landlord-software company Hemlane. Rules for property managers differ from owners.

Agents

Agents pay in one of two ways. Premier Agent is an advertising program whose cost depends on the ZIP codes and share of impressions an agent buys, and it varies widely. Zillow Preferred has no up-front lead cost; Zillow’s FAQ says success fees range from 15% to 40% of the agent’s commission depending on market, paid only if a transaction closes, and a Follow Up Boss subscription is required.

Tool · Success-fee calculator

Illustration only. Real fees depend on your market and Zillow’s current schedule; look up your ZIP in Zillow’s Preferred pricing tool.

Where the cost really lands

Advertising and referral fees are a cost of doing business for agents. Whether and how that shows up in the commission a client negotiates is up to each agent and brokerage, and we have no data on it. If you are a buyer or seller, ask any agent how they were introduced to you and what you will pay, in writing.

Sources

  1. Zillow, Zillow Preferred FAQ.
  2. Zillow, Rental Manager post-a-listing page.
  3. Hemlane, “Zillow is charging for rentals” (updated Nov. 6, 2025).
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